In COVID-19

Division of Quality Assurance: Plan Review and Inspections

Attn: DQA Office of Plan Review and Inspection Customers

In accordance with Governor Evers Emergency Order 22, the DHS Division of Quality Assurance, Office of Plan Review and Inspection (OPRI) will require all documents to be submitted electronically, effective April 14, 2020.

Although OPRI’s Milwaukee office remains closed, digital submission of documents will enable ongoing plan review services during the COVID-19 crisis and improve safety for clients and staff. Please send documents to DHSDQAPlanReview@dhs.wisconsin.gov

Please note that payment for fees associated with plan reviews must still be sent to OPRI’s Milwaukee office, which is listed on the application. Plan submittals will be processed upon receipt; however, conditional approval will only be granted upon receipt of associated fees.

Inspection format and frequencies continue to be evaluated on a case-by-case basis.

Policy updates, helpful resources, and contacts are available at: https://www.dhs.wisconsin.gov/regulations/plan-review/index.htm. We appreciate your flexibility during this emergency.

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